Customer Reviews

Quality Excellent five stars *****
Hi Craig,
Now that I've had some winter experience with my new windows, I want you
to know that I'm thoroughly enjoying the much improved comfort of my 100
year old home!

The windows are high quality and your team's expert installation was
efficient, effective, and tidy. My new windows are keeping the wind and
cold outside, and I'm looking forward to this winter being much more
comfortable than in past years!

Thanks,

Jim
Quality Excellent five stars *****

Dear Craig:

We want to express our complete satisfaction for an excellent job. The replacement windows installed in the pastor's residence are superior to the "original equipment" which they replaced. You were prompt, clean, and the job was done absolutely according to specs. Thanks for the excellent work....we will be happy to refer you to others who may also need excellent service.

Sincerely,

John, Office manager, Village Presbyterian Church of Northbrook
__________________________________________________________________________________
Quality Excellent five stars *****

December 10, 2015

Mr. Craig
CHI Home Improvements, Inc.
PO Box 95233
Palatine, IL 60095

Dear Craig:
Thank you so much for coming out to my home in November to discuss the issues in my home.
Because you and your company did such an excellent job with the windows and siding on my home in Arlington Heights, I knew I could trust you to advise me on the matters of my current home.
We did all of the recommendations on the exterior of the home and I am pleased to say that there is some improvement – we will also apply your recommendations on the inside of the home.
The great thing about you and your company is that you really DO care about the individual and their life – not just your business. I always recommend you to my friends because I know you always run the full race and provide excellent products, with excellent installers, and you provide hands-on service to ensure the customer’s happiness.
Another great thing is that you don’t just know your product – you know the competition; and I can always trust that you will carry the very best products, not just the most expensive ones.
Craig, you and Creative Home Improvements International, Inc. are a company worth doing business with!
Sincerely,

KSR
__________________________________________________________________________________
Quality Excellent five stars *****
I would never write a letter of recommendation for a company unless I truly
believed they were worthy of a golden 5 Star review. Creative Horizons
International is a 5 star company that surpassed all our expectations.
Approximately seven years ago we hired CHI to replace the windows, siding
and gutters on our Northbrook home. Our decision to hire CHI was based on
reviews, products, and pricing. When Craig came to our home to discuss
Allside windows and siding we were completely impressed with his knowledge
and the quality of Allside products. We loved that Craig was not a pushy
salesman. At no point did we ever feel pressured to "sign a contract" or feel
we were being promised something they could not deliver.
Throughout the remodeling the crew was professional, courteous and friendly
not to mention they did an amazing job with the installation, our home looked
beautiful. Several years later we decided to move, the transferable window
warranty was a huge selling feature.
Recently we decided to replace our old drafty windows in our Long Grove
home. It was without hesitation that we contacted Craig at CHI. Again, Craig
came to our home, showed us window samples and color and helped us
select the perfect window for our home.
We are so grateful to have found such a wonderful company that takes pride
in what they do, Craig is the best! We wish them continued success and we
will continue to tell people how amazing they are.
If you are looking for a 5 Star company CHI is right for you.

__________________________________________________________________________________

Quality Excellent five stars *****

Dear Craig,

I just want to thank you for over 20 years of excellent service including new windows, gutters and siding. You've always been honest with me and backed up every promise that you've made.
Soon I will be putting siding on my garage and I know that I don't have to go out and get other bids because I know you will quote me a fair price top notch service. It's nice to know there are some honest home improvement firms out there in an industry that only has a so so reputation. After all, how can you put a price on 'peace of mind'.

Thanks again for everything.

Sincerely,

Rick

Quality Excellent five stars *****
Dear Craig:

Once again, an outstanding job. I want you to know how pleased we are, once again. Having completed phase 2, we already look forward to phase 3.

CHI windows is really a unique company. First of all, since you are president, CEO, and salesman, you have a unique knowledge of the product. And, being a small company with no overhead costs (i.e. showroom, sales force, advertising, etc.), you are able to provide windows at a very competitive price. You and installer Andy made precise measurements, and every window fits perfectly into the old space. No gaps, no messy caulking. The windows operate with one-finger ease...no chaffing or warping. They glide easily and solidly, then seal completely when closed. What a great product!

Again, with Andy as installer, along with his very able assistant (Mark?), the job goes efficiently and without any problems. Andy constantly vacuums up debris as he goes along...there is not even a trace of dust or debris when finished. And rebuilding the window frames, encasing them in white aluminum...what a challenge. Yet the results are better than new.

We are so please with your company, your work, and your staff. Please feel free to use this recommendation, or to have prospective customers call for a reference. I will be proud to give you our highest recommendation.

Sincerely,

John & Judy H.
Glenview, IL

Quality Excellent five stars *****
Creative Horizons International Inc.
Dear Mr. Craig Grossman,
I would like to take this opportunity to thank you for the excellent
service you have given us regarding the window repairs on our house.
The water leaks from the window frames were destroying the interior
walls and your evaluation of the problem proved to be very accurate.
The original window construction had no wood framing or flashing.
We are extremely satisfied with how the exterior of our house now
looks and even more thrilled that all leaky windows are sealed properly.
The workmanship on the repairs was outstanding. The repairs on all
eleven windows were completed according to our contract in a very
timely manner. Your employees were remarkable with their techniques
and could not have been more polite and respectful of our property.
I would not hesitate to recommend your company to my friends.
Thank you again for your professionalism in solving a major problem
with our window frames. Feel free to post this letter on your website.
Sincerely,
Robert and Catherine

Quality Excellent five stars *****
Dear Creative Horizons International, Inc.

It has been about three weeks since your company and staff installed replacement windows in our whole house. We couldn’t be happier with the outcome. Our house seems to be warmer; no drafts anywhere. I have been setting the thermostat at 68 to 69 degrees during the day and 65 degrees at night and remain very comfortable, even thought the past week has been very cold with temperatures in the teens. The installation crew was very expert, - careful, knowledgeable and thorough without any mess or disruptions at all.

I would, and will recommend your company and window products to anyone and everyone that asks me about your windows and our experience with your company and installation staff. The whole experience was top quality and your prices are the best compared to the other five quotes we received with costs that were much higher than yours – sometimes double what you quoted for the exact same job.

Thank you for your service, your great crew, and the great product you sell. Our house and new windows look beautiful and we are very comfortable too.

Sincerely,

Kenneth and Carol

Quality Excellent five stars *****
Dear Craig,

We are writing to express our appreciation and complete satisfaction with you and your company, Creative Horizons Int’l (CHI).

From the moment Craig came to our home for an estimate on siding/gutters we could see his passion for his business, product and service was extraordinary. He was kind, courteous and professional. There was never any “over-selling”, or pushing us to create a bigger job than needed. Quite the contrary, Craig actually quoted our job several different ways to show where we could save. From beginning to end, all aspects of the job were completed 100% to our satisfaction. Andy and crew were professional and nice, worked quickly, neatly and answered any of our questions with full explanations and patience. The few small issues that did arise (inevitable with any home improvement project!) were communicated thoroughly and handled promptly. It was also amazing to see our project complete within such a small amount of time.

How thankful we are during this horribly frigid winter to have new siding and insulation. It was truly a pleasure to do business with you and would happily recommend anyone at any time to your company. We look forward to our next project with you too!

Thank you for making our home look like new!

Sincerely,
Claire and Kevin
Palatine

Quality Excellent five stars *****
We recently purchased 7 new windows from Creative Horizons International. We met with a handful of companies for window quotes, but were very pleased with the education we received from Craig at Creative Horizons. The quality of the windows is great, and the prices were extremely competitive. We are very pleased with our new windows!

Thanks Craig!

Jill

Quality Excellent five stars *****
As CHI had previously done a great job installing replacement windows I went back to CHI for replacement siding, gutters and a new front door. For the siding CHI put together a solution that was a balance of cost and energy efficiency with helpful color suggestions. For the front door CHI again helped with suggestions for the type of door and glass style. The finished result looked very good.

Quality Excellent five stars *****

Dear Craig,

Dealing with you for our home improvement project was a breath of fresh air from day one. The two other contractors who quoted the job lacked your professionalism, one thought he was a used car salesman and the other insisted on dealing with my husband when I am, in fact, the one who handles our home projects. I was very happy that you were able to recognize that and keep your communication with me throughout the process. I must say your communication skills were fantastic, I always received timely responses to my emails. In addition, you were extremely knowledgeable of your product and took much pride in the company you established. Lastly, our dogs love you!

Now for the windows, they look great!! I could not be happier with the job Andy did. We will definitely be calling you back for any other projects where your company may apply and refer your work to others. I appreciated the phone call when you were done about locking up the house since Kevin had car trouble. You truly go out of your way and it’s definitely appreciated. Thanks again for a great experience.

ET

Posted five stars *****
Craig I want to thank Creative Horizons Home Improvement for making a house look like a beautiful home. Since I have purchased my house I have let it become outdating. Creative Horizons Home Improvement came to the rescue. Creative Horizons replaced my old siding, windows, doors, fascia and gutters and now I am proud of my home. Craig promptly responded to my call to come out for an estimate. After speaking to Craig, we were able to come up with an affordable plan to completely update my home. After I decided what products I needed for updating my home Craig and another installer (Andy) from Creative Horizons Home Improvement came to my home to measure the siding, windows, doors, fascia and gutters the next day. They arrived promptly on time and were professional and courteous while taking the measurements. A few days later, the siding arrived and they began the process. I inquired why they do not start immediately and was advised that in case of any inclement weather. Andy, the installer, would in sections. After he took a section down he would prepare the house to attach the new siding and fascia. Moreover, at the end of each day he would clean up any mess or debris from that day’s work. Creative Horizons Home Improvement does not take short cuts to rush through a project. Creative Horizons Home Improvement treats every home as if it’s their own. They really do think of everything. When the windows arrived Creative Horizon Home Improvement used the same standard and quality of care and expertise when they installed my new windows. My windows look beautiful and work great. Their windows are amazing. I have seen my neighbors’ windows and they do not compare to the quality of my new windows. They made sure not to disturb anything in my house and explained everything they were doing. They made me feel comfortable with my decision every step of the way. Within a few weeks my home was completely renovated in a professional manner. They are The Contractor That Cares

Joe

Posted five stars *****
Great Windows Excellent customer service.: Company offer great windows and siding at fair prices. Pros: Excellent customer service. New windows installed I cannot believe how easy it was to deal with you. Exterior aluminum capping. Best window company out there. Responsive, detailed, professional management that takes pride in their work. Installers work quickly, quietly, and could not possibly do a better job. What they say about you is true you run a great company; I have never seen aluminum work done as well as the job they did on my project.

User Rating: 5 out of 5 stars
Kun Jiang
Posted five stars *****

We had CHI replaced our windows and patio doors in 2007. We were very satisfied with the work and impressed by the way Craig and his crew worked. Our windows still look like new! When our siding needs to be replaced this winter we called Craig again naturally. We did not even get 2nd opinion this time around that’s how much we believe in CHI! Craig and Andy delivered again this time! Craig explained everything clearly from material selections, how the job will be performed and the logic and science behind his recommendations. We ended up replacing gutter and soffit as well since it’s more economical. Andy and his crew came out during the harsh Chicago winter and worked really hard. It was especially difficult in the cold weather since everything was hand nailed. His craftsmanship and attention to details are reflected in the finished work. Our 35-year-old house now looks like new from the outside. Everything fits together perfectly from colors to transitions between different sections just as Craig envisioned. Not only our house looks like new, it’s also maintenance free and much more energy efficient. I’m eager to see my heating bill for this winter since I expect a significant drop. Thanks Craig and Andy! You guys are the best!!! Will do business with you again in the future. Kun

User Rating: 5 out of 5 stars
byTJC
five stars *****

Several years ago I was looking for someone to replace the foggy glass in my townhouse windows. I talked to Craig Grossman at Creative Horizons. After talking to him I knew it would be his company to call when I was ready to replace the windows, not just the glass. This was the year, I did call Craig, and I was so glad I did.
The windows I had were so bad the plaster was crumbling around my windows. There were ugly stains from moisture and I had to tape up all the windows to keep the cold air out.
Now, I have beautiful looking windows! They are so easy to use and to clean. They are completely weather protected. The air inside the house is an even temperature now.
I followed Craig’s advice and had trim put all around the windows and it has added so much style and finished look to my house. The patio sliding window is sturdy, strong, and secure (with built-in additional safety locks). I can set the locks at any point I want so the door is open a little or a lot. And it glides. Really. No effort.
Most of my windows have half-round windows on top of double-hung windows, making it more challenging to install. But Craig and his installation expert Andy did a fantastic job of it. And most of the time working with snow storms, wind, rain. And holidays. I was concerned for my cat and what was still being worked on and told Craig. It was Christmas Eve morning. Craig and Andy were at my house within an hour and checked everything to be sure my cat was safe.
The window on my stairway landing is magnificent. It is a tall, beautiful window that is actually three windows: a double hung, a picture, and a half round on top. It really is stunning, so much so that I decided to leave the top windows without curtains so I can see out the window, and see the window itself.
Craig is so easy to work with, is always available, goes way out the ordinary to help. He was remarkable with the townhouse association approval process. He even helped me replace a mailbox lock that broke, and never complained that it was well below freezing that day. He put the converter box on my TV, too.
I interviewed two other companies and got an email from each with estimates. Why would I ever hire them? Creative Horizons is there for you, the customer, all the way through the process. They are honest, helpful, neat, considerate, and enjoy the work they do. Oh, and they have a Better Business Bureau A+ rating. Because they earn it with every job they do.

Boy how do I say THANK YOU yes I try very hard it is not about getting the job it is about relationships and I am gifted to have some of the best customers anyone could very ask for. Working with you was a pleasure even when we had some challenges, you are a very special person and I say THANK YOU SO VERY MUCH.

User Rating: 5 out of 5 stars
byLZ Newbies
five stars *****

My wife and I just bought our first home in Lake Zurich and realized we had major moisture/mold and water problems, especially in the crawl space. A cursory examination of the gutters showed them to be badly in need of replacement, and before we had the crawlspace done we wanted to eliminate the gutters as a source of water.

I knew I wanted seamless gutters, and through various research and using Angieâ??s List I zeroed
in quickly on Creative Horizons International (C.H.I.), a small, Palatine-based company run by Craig Grossman, that had far more reports than anyone else and nearly 100%

User Rating: 5 out of 5 stars
byLZ Newbies
five stars *****

My wife and I just bought our first home in Lake Zurich and realized we had major moisture/mold and water problems, especially in the crawl space. A cursory examination of the gutters showed them to be badly in need of replacement, and before we had the crawlspace done we wanted to eliminate the gutters as a source of water.

I knew I wanted seamless gutters, and through various research and using Angieâ??s List I zeroed
in quickly on Creative Horizons International (C.H.I.), a small, Palatine-based company run by Craig Grossman, that had far more reports than anyone else and nearly 100% â??Aâ?s. My wife met with Craig for the estimate and was singing his praises from the get-go, citing his astonishing thoroughness in giving her as much information as possible in order to make an informed decision. We got estimates with a couple other companies, but both of us wanted to go with C.H.I.

After some time had passed getting estimates on everything else that was needed on the house, and needing to get the gutters done first, I called Craig late Sunday afternoon and left a voice mail asking him
to call as soon as he was able. He called me back that evening after doing other projects all day, and I told him we wanted to get the gutters done. Unfortunately he was backlogged for the next five weeks solid: a stunning testament to just how much C.H.I. is in demand (they also do siding and windows).

Once I told him that we needed to get the gutters replaced within the next week, Craig went to great lengths to find a way to fit us in on such short notice. After checking with his foreman Andy that scheduling would allow it, Craig had his crew in to perform the work on Tuesday morning, a day and a half after I had first called him!

Craig not only thoroughly explained how the Alside perforated cap system on the gutters works to prevent buildup of water and debris in the gutter buckets more effectively than other leading brands (Alside is the only brand he uses), but brought samples when we met on Monday night to finalize everything for Tuesday morning so I could see how the system works.

Fortunately Tuesday was a beautiful day with nary a cloud in the sky, and installation went without a hitch. In addition to finding a corner where the old gutters had not met up and fixing that, they also custom-built a small piece to close off a gap where the slope of the roof changed that flowed perfectly with the house. Although I asked for extensions and he could have simply said â??Of course,â? Craig advised me that I could get them at Home Depot much cheaper, to save us money. We appreciated that. They worked nonstop until the job was finished, and then carefully picked up everything around the house related to the install.
By 3 p.m. they were gone. Thanks to C.H.I. and their willingness to fit us in rather than risk losing a new customer, we were able to get brand-new seamless gutters and meet our timeline for getting everything else done with the house. Eventually we will need to get new windows and siding, and when we do, we plan to call C.H.I.

Craig and C.H.I. bring a level of commitment to service that you simply don’t find anymore. Recently after the bad snow and ice storms we had concerns about the gutters and what was happening with all the ice and water (nothing related to any of the work he had done) and emailed him on the weekend. He called the same day to get follow-up details, though there was no need for him to come out based on what we told him. He and his crew are consummate professionals and we recommend him heartily for any work you may need to have done.

Patrick A., Lake Zurich

Comments (1)

I want to thank both of you so very much for the very kind words I (we) try very hard we are not perfect but we want to be as close to that as possible. Again I thank you so very much. Craig

User Rating: 5 out of 5 stars
byJP
five stars *****

5 out of 5 Stars for Creative Horizons

Several months ago we began the process of interviewing companies to replace the windows on my 47 year old home. It was a daunting task as salesmen from several different window companies came to my home to do their song and dance. The replacement of my windows would not be an easy job as the wood frames around the outside of my casement windows were disintegrating. In addition, the walls on the inside of my home are made of plaster, which could complicate the removal of the windows as the potential for major cracking was a concern for all of the companies we interviewed.
Through an acquaintance, I was referred to Craig Grossman and Creative Horizons Home Improvements for one last estimate. What a difference a day makes. As soon as we met Craig we knew that he was a man of honesty and integrity. Craig owns and manages the company. Craig comes to your home personally, does the initial estimate, explains the installation process, and answers all your questions. There is no middle-man with Creative Horizons; it is a wonderful company to do business with.
The other companies we interviewed were all exactly alike and in the end we were not impressed because they all had the same spiel and it appeared to be a complicated ordeal. There were just too many people involved in replacing the windows and we felt like giving up. There were salesmen, estimators, contractors, and then we would have to deal with the billing departments, foremen and construction crews. When you deal with Craig all of that goes away it is GREAT
Creative Horizons sent the best construction crew to my home, and they were unbelievable . They were knowledgeable, friendly, respectful, and VERY CLEAN as the stripped the old windows down to the brick. The craftsmanship and skill they exhibited was a testimony to this fine organization. I have already recommended this fine organization to several individuals and I hope anyone who reads this critique will give them a call, I am confident you will notice the difference from the other cookie cutter companies you find in the phone book.
Thanks again to Creative Horizons for putting up with us over this lengthy decision making process, your patience and understanding was appreciated and thanks for saving us a pile of cash on our heating bills.

Comments (1)

I want to thank you for the very kind review. We work very hard to make our customers happy as we want you to refer others to us and the only way I know of is by doing a better job. Thank you

User Rating: 5 out of 5 stars
byJonM
five stars *****

Hi Craig,

I just wanted to take a moment and let everyone know how great an experience it has been working with you on our Alside window replacements. It is not every day that you come across a business person like Craig. Your level of care and attention to quality are rare in the home improvement industry and I applaud you on your service and level of committment to your customers. In doing lots of research, I learned that dealing with the rigth installers is as important as the windows themselves. You and your crew were wonderful to deal with. I was always very comfortable with the care and attention they provided and your regular responsiveness was amazing. I am waiting to see what cold weather the winter will bring,but I am now very confident that my windows won’t be the problem of my home energy losses and I am sure that if we ever have issues with the windows, you will be there in a moment to help solve them.

Thanks again for a wonderful home improvement experience!!!!

I will highly recommend you to my friends and Creative Horzions for winow replacements

Comments (1)

I cannot say thank you enough I am glad we were able to get the windows in while the weather was good. Thank you for all your understanding. Again thank you .

User Rating: 5 out of 5 stars
byWEH-Palatine
five stars *****

UNBELIEVABLE is the only way to describe Craig Grossman and Creative Horizons. I talked to numerous companies regarding my home improvement project and selected Creative Horizons because of Craig’s in depth knowledge of his products, attention to detail and commitment to, not only customer service, but complete customer satisfaction. His crew ( Andy & Martin), like Craig, were consumate professionals and the substantial project ( 16 new windows and 200 + feet of new gutters including Smart Screen) was completed beyond my every expectation. So impressed with their work, I have contracted Creative Horizons to put a complete new entry way in my home. I highly recommend Craig & Creative Horizons …..I only wish there were more than 5 Stars as they are truly in a class by themselves.

Comments (2)

I am one of the luckiest person I know to have such smart and intelligent customer I cannot say how much I have enjoyed our talks together. I thank you so much for your kind words and what a pleasure meeting and working with you has been. Thank you

I am one of the luckiest person I know to have such smart and intelligent customer I cannot say how much I have enjoyed our talks together. I thank you so much for your kind words and what a pleasure meeting and working with you has been. Thank you PS Andy & Martin I know he thanks you so very much.

User Rating: 5 out of 5 stars
byJ palatine
five stars *****

Hi Craig,

We are writing to let you know how pleased we are with the work CHI did with the siding and windows on our house. We really do love our “new house”

We were very impressed with you and your company from the first meeting and have been satisfied ever since. We would not hesitate to recommend your company to our friends and neighbors. Your knowledge and your pride for your work really shows!

We feel like we are living in a new house thanks to you and your wonderful crew.

Thanks so much for everything!

Comments (1)
It was my pleasure to work with both of you. Thank you for the review

User Rating: 5 out of 5 stars
byBrock
five stars *****

Creative Horizons was a pleasure to deal with. From the initial sales presentation to the final inspection, the process was smooth and professional.

The installation workers did great work and were extremely neat. Andy, the chief installer was extremely patient and listened to my concerns. He also made some helpful suggestions. His installation of windows and gutters was immaculate and exactly what we discussed. I had a time constraint and Andy and his crew worked literally non-stop to finish when I needed them to.

Craig Grossman is an extremely attentive and honest small business owner. He answered every question we had even though a few had nothing to do with his products. Craig was so attentive to the process we never had to call him with questions. He was present at every stage of the work. We would use Creative Horizons in a heartbeat and would recommend them to anyone.

Comments (1)

It was our pleasure to work with you and I am glad we were able to meet and exceed. Thank you for the review.

User Rating: 5 out of 5 stars
byJH
five stars *****

We want to thank you for your attention to detail and you regular follow-up during the recent installation of our windows. You and your company really demonstrates the concept of customer service, and you did not rest until assured that all was completed to our satisfaction. We will certainly consider you in the future. Please feel free to give my name as a reference for future customers. This is our second job you have done for us; you also have done family members.

Thank you
JH

Comments (1)

Thank you so very much for the kind works

User Rating: 5 out of 5 stars
byFS
five stars *****

Home maintenance and repair is hard enough when you have a general idea of what is wrong and how to fix it and even more challenging when you must rely on experts to explain and resolve the issues. Adding to the complexity is the differences of opinion these experts will give as well as prices they quote for the fix. However, Craig Grossman, President of CHI, breaks the mold and sets the bar.

Rather than push for an unneeded replacement or upgrade of our existing exterior siding and capping, Craig listened to our issues and suggested practical and cost-effective alternatives to the problems. Additionally, when his team (Andy) found additional trouble areas, Craig communicated with me and addressed them fairly and to my complete satisfaction.

While Craig and CHI will not necessarily be the cheapest solution, their price is more than justified by their honesty, integrity, professionalism, communication, and craftsmanship. I would highly recommend CHI to anyone who understands the value of great work at an honest price. I definitely plan on using CHI again.

Comments (1)

I want to THANK YOU so much for the very kind works. We are the luckiest company to have the greatest customers in the world. We thank you so very much and please call us at anytime to assist in any way possible.

User Rating: 5 out of 5 stars
bySR buffalo
five stars *****

About 6 years ago, we had you replace some windows and put vinyl siding, on our house. You had been recommended by someone, and we were so glad that you were. At that time, I wrote a letter praising your work and your people. We were very pleased with the finished jobs, and have recommended you to others.

Now, we wanted to replace 8 windows in our house, which had not been previously done. Of course we immediately called you. You gave us a great price, very competitive, and came out and explained all about the windows you were recommending.

When the windows came in, you called us and said one window was not good, and were reordering it, so that all of them would meet your specs. Once you got the replacement window in, you called us and said they were ready for installation. We wanted them installed soon, so you arranged to have them put in on a Sunday morning. What other company works on a Sunday? Doug and Dominick showed up exactly as scheduled and worked for 5 hours on a sunday morning to get the job done for us.
They were very neat and thorough, and to our surpirse, you even showed up to make sure they were doing a good job, and that we were satisfied.

We would defineitely recommend you again, at any time, to our friends and whomever we came in contact with. We are even thinking of using you and your company to replace our roof in the near future. That is how highly we think of you.

five stars *****

Hi Craig,

I would like to start out by saying what a honest, trusting and respectful man I think you are. These traits are hard to find in today’s world especially in a business. The job you and your employees did with my windows and siding was outstanding. You listened to what my concerns were, i.e. the siding by the fireplace that use to fly off constantly. You paid special attention to that area and took extra measures to ensure it didn’t go flying off again. I had mentioned, thank goodness, that I was replacing my garage door and you brought to my attention what special work needed to be done so all the trim would be covered correctly.

I am a single woman whose experience with getting anything done, painting, new carpeting, car fixed, you name it, it has not been a pleasant experience. You promised me that I would be happy with the job you did and believe me, it was my best experience ever. I love the way my house looks, I love the great installation of both the windows and the siding and I love that you kept your word. I couldn’t be happier with your products and your work ethic.

My sister came up from Ohio and absolutely loved the way

the windows changed the look of the house. My neighbor’s have all complemented on how beautiful the house is now. Even men have commented on how nice it all looks.

Craig, I have to say, you are a wonderful and trusting man. It was a most pleasant experience having you do this work for me.

You take care and THANK YOU, THANK YOU, THANK YOU!!!!!!!!

Robbin

five stars *****

Dear Craig.

Sony for the delay in getting this to you hut now that our
beautiful siding is finished I can finally plant flowers and that has
taken more time than I had thought!.

We wanted to thank you again for all of the effort you put into
making sure our experience with your company was fantastic. The
siding looks great and we feel very confident that we made the best
possible choice with your company and your products. You took the
time to make sure we understood why Alside was the best and we really
appreciate that. Neighbors have stopped in front of our house to
tell how much better it looks (don’t worry, I always tell them about
you!)! You also made sure that we were comfortable with everything
before, during, and after the work was completed and that makes quite
a bit of difference.

Each time we look at the front of our house we are glad that we
called Creative Horizons. Thanks for everything!

With best regards,

Ginny and Ejic
Glendale Heights

five stars *****

To Whom It May Concern:

I am writing this letter as a testimonial for Creative Horizons

international. They just completed a major renovation to our home in

Lincolnshire and the quality of their product and the expertise of their

workmanship were great. `would highly recommend them for any

Home improvement project that involved aluminum siding and double

hung windows. Craig was very involved to be sure every

aspect of the project proceeded in an orderly fashion.

Sincerely

Art Ccl

five stars *****

Creative Horizons Int’l Inc.
P.O. Box 95233
Palatine. Il. 60095-0233

Attn: Craig

Dear Craig,

We just want to thank you for the out standing job that you and your crew have done in installing high quality Alside windows, siding, gutters, fascia, soffits and octagon vents on the house and fascia, soffits and gutters on the garage. This makes the house look like new. Your responsiveness to calls and always being in touch with us is much appreciated.

I’ve never seen anyone who is always early with appointments.

Your crew is very talented and they are very impressive craftsmen. They aim to please and always clean up after themselves.

I was very slow and cautious when selecting a contractor to go with. I researched seven different companies. A couple of the companies were advertised on WGN radio. But as soon as I saw that I had found a company that had 0 complaints with the BBB in over 40 years of service, I knew that I needed to get that company to come out and quote our house. Right from the start you seemed like the type that would keep his word and go the extra mile for us. I like your honesty and low-pressure sales approach. It makes it so much easier to deal with just one person and the crew with no middle people.

Sincerely,

Roy and Faye

Wildwood, IL.

five stars *****

Creative Horizons Home Improvement
P.O. Box 95233
Palatine, IL 60095

Dear Craig,

Thank you so much for the wonderful job CHI did on our house. We are so pleased with the way it looks. The new siding, soffit, fascia, gutters and window have changed the entire look of our home. We have even received several compliments from strangers as they walk their dogs in the neighborhood.

The entire process with CHI was easy and pleasant. I was very impressed with your knowledge of and passion for windows and siding. The workmen were polite, quick, neat and quiet. Overall, the customer service we received was excellent. I would definitely use CHI again, and would strongly recommend your company to anyone.

Thanks again,

Lisa and Jonathan

five stars *****

Creative Horizons Home Improvements
P.O. Box 95233
Palatine, IL 60095-0233

Dear Craig:

It is so rare that a homeowner finds a home improvement company worthy of note, that
we bad to write this letter to compliment Creative Horizons Home Improvements on their
work.

As you know, the siding and windows element was the last major piece in literally a
whole house remodel on our home. A remodel undertaking that is going well, but
approaching the 6+ month mark. Fortunately your firm came to us through a referral, and
we had the opportunity to see Creative’s work up close before we met you. We were
very impressed with what we saw on the other homes. The mark of a good home
improvement job is the details (i.e. finish work) and customer service provided
pre/during/post transaction. What we saw was good, but in no way prepared us for what
we experienced with our own job.

From the very first moments, the customer service was exceptional. Every question was
answered and explained thoroughly, in some cases examples were even shown to us to
help complete our understanding of the given subject.

The work crew was wonderful, and consisted of three men: Olk, Pawel. They were on

the job every day (even Saturdays) of the nearly two week job,
worked long, full days, and were very pleasant. The job was completed within the
estimated time frame, and extra efforts were made to accommodate a party date that was
scheduled. On site questions were answered courteously, and anything that needed
attention was taken care immediately if possible, but certainly within 24 hours.

Craig, we truly appreciate your accessibility and quick response to our questions. It was
wonderful to see you visit the site daily in order to keep things on track. That fact, in
itself, is worthy of note because it is virtually non-existent in the industry.

Again, we thank you for a hassle free and seamless job. We look forward to enjoying our
new siding and windows for many years to come, and wish you and Creative Horizons
many years of excellent future business relationships.

Best regards,

Keith & Mary

five stars *****

Creative Horizons International, Inc.
P0 Box 95233
Palatine, Illinois 60095

Attn: Craig

Dear Craig:

I just wanted to let you know how pleased Linda and I have been with the work you did on the
house. As you know, we became aware of the poor quality of work performed by another
Construction company when they installed siding on our new addition several years ago and later when
they replaced our gutters and sofflts. We had great difficulty getting them to come back and fix
up siding that was buckling and soffit pieces that were falling off When he did come back, the
fix up was only temporary. To make matters worse, squirrels and birds were finding a new home
in our attic. The installer claimed to be the “best” in the company. If so, we feel sorry for all the
other homeowners he deceived.

Naturally, we knew we had to do something. Your presentation was professional and frank. We
were distressed, of course, when you recommended that we remove all the siding and gutter
work and replace it. But deep down, we knew you were right. So we bit the bullet and gave you
the OK.

Now that your work is finished, we can really see the difference in materials and workmanship.
The color is much deeper and the panels are sturdier than the former siding. In addition, the fit,
level, and overall appearance it much better. Your guys were courteous, hard working, reliable,
and professional. And your foreman, Ben, really knows his stuff. As a result, our home as great
curb appeal and we are no longer embarrassed when people come over to visit.

Thanks again for a great job. Lin and I have more plans for home improvements over the next
few years. You can bet that our first call will be to you.

Sincerely,

Tom

five stars *****

Creative Horizons Home Improvements
P.O. Box 95233
Palatine, IL 60095

Our sincere thanks for the wonderful job you did in refurbishing the exterior of our
house. Thanks to Creative Horizons, in just a week’s time, the siding, soffits, fascia,
gutters, and especially the windows, have given our home a new look!

As you can imagine, we were a bit anxious to commit to such an extensive project all at
once. Yet your calm assurance that all work would be done to expert specifications was
proven before the work ever began. You were so meticulous in your calculations and so
sincere in communicating all aspects of the project to us.

Thanks to your sensitivity to our family’s needs, our entire project was finished ahead of
schedule. We never expected to have twenty-three windows installed in one day! Yet
you knew it was difficult for us to be away from work, so you made sure we missed only
a minimal amount of time away from the office. Even the siding was installed in less
time than expected. We are so grateful that all the work was completed in a timely,
professional manner.

Already we are experiencing the benefits of our home’s makeover. The curb-side appeal
of our house has improved immensely. The windows blend beautifully! In addition, we
are noticing the practical features of the Alside windows—easy to open, simple to clean.
And the siding that has made such a difference in the total look, also has its practical
side it’s virtually maintenance free. Your crew did a wonderful job; their careful
attention to detail certainly made a difference in the end result.

Thank you not only for your excellent work, but also for the care you took in personally
supervising this project.

Sincerely yours,

David and Kathy

five stars *****

Creative Horizons International, Inc.

P.O. Box 95233

Palatine, Il 60095-0233

Dear Craig,

I’m writing to tell you how pleased we are with the work performed by Creative Horizons. The project began with an upcoming deadline for us, so the work would be completed for a party at our home. You and your professional staff arranged the schedule to accomplish all work in an expert fashion and not only on time, but early. We were struggling with the color selection, and you assisted us and were patient while we made our decisions. We were very demanding that the landscaping and flowers not be damaged. You made certain the crew understood and they took every precaution to work around the plants. The crew picked up at the end of each day, leaving the site clean. We consider ourselves to be extremely fussy about quality, and we found the workmanship to be excellent. Some time has passed, and we continue to be thrilled with the new look of our home. Thank you so much for a good remodeling experience.

Thank You

Steve

five stars *****

I Love it Replaced all windows and sliding glass door using Alside energy efficient windows and door. Also replaced siding, soffit, facia and gutters using Alside Odyssey siding. Craig is a wonderful person to work with. He’s the owner and the only person I dealt with. Craig will install any brand of windows you want but he’s an Alside dealer and was very excited about the Alside windows and siding. His enthusiasm for the products is demonstrated by the amount of knowledge and confidence he has for the Alside windows and siding. The sales portion of his visit was not high pressure and in fact, he would not sign a contract during his first visit. Craig’s installation team did a wonderful job and was able to keep the work area clean and neat. On the very last day, the crew spent several hours cleaning the yard and picked up all loose debris. I hired Craig even though I had other quotes that were slightly lower or about the same. But I knew that Craig used the best materials and installation techniques so I had the peace of mind knowing that the work was going to be high quality which was the most important factor. Thanks Craig!

Eva

five stars *****

Thank you Craig REPLACED 10 WINDOWS. EXCALIBUR SLIDERS. VERY GOOD EXPERIENCE. THE PRODUCT IS OF EXCELLENT QUALITY. CRAIG EXPLAINS EVERYTHING IN GREAT DETAIL. INSTALLERS ARE ALSO VERY NEAT AND DO A GOOD JOB. WE MOVED AFTER GETTING THIS JOB DONE. WE WILL BE GETTING SOME WINDOWS WITH THEM IN OUR NEW PLACE.

Thank you

PRAKHAR

five stars *****

New windows installed I cannot believe how easy it was to deal with you. Exterior aluminum capping. Best window company out there. Responsive, detailed, professional management that takes pride in their work. Installers work quickly, quietly, and could not possibly do a better job. Craig what they say about you is true you run a great company; I have never seen aluminum work done as well as the job they did on my project.

Thank you

Chris

five stars *****

HI REPLACED ALL THE GUTTERS, SOFFITS, FASCIA AND SIDING ON MY HOUSE. ALSO PUT UP INSULATION BOARD MY EXPERIENCE WITH CHI WAS WONDERFUL. CRAIG WAS VERY PROFESSIONAL AND CAME ACROSS AS A VERY HONEST PERSON. HE SUGGESTED CERTAIN MATERIAL AND EXPLAINED HIS REASON FOR USING THEM. HE WAS THE FIRST ONE THAT I INTERVIEWED TO DO THAT. HE CHECKED THE WORK EVERY DAY TO MAKE SURE I WAS HAPPY WITH IT AND ALWAYS RETURNED MY PHONE CALLS WITHIN 10 MINUTES. I FELT CONFIDENT IN CHOOSING CHI AND AM VERY GLAD I DID. OAK AND PAWAL WERE ALWAYS ON TIME,VERY POLITE AND FRIENDLY AND ALWAYS CLEANED UP WELL. I HAVE HAD MANY COMPLIMENTS ON THEIR BEAUTIFUL WORK. MY HOUSE IS BEAUTIFUL AND I WOULD VERY HIGHLY RECOMMEND THEM. CRAIG ALSO REPAIRS COMPUTERS AND AS A BONUS HE FIX SOME PROBLEMS I WAS HAVING WITH MINE

THANK YOU

HELEN

five stars *****

WE HAVE HAD THE FOLLOWING WORK COMPLEATE BY CREATIVE HORIZONS INTERNATIONAL WE REPLACED 17 DOUBLE HUNG WINDOWS, AND ONE BAY WINDOW WITH ALSIDE EXCALIBUR VINYL WINDOWS (TWO GARAGE WINDOWS WITH ALSIDE CENTURION) CAPPED, TRIMMED AND CAULKED. NEW SIDING IS ALSIDE CHARTER OAK DUTCH LAP VINYL. REPLACED INSULATION, GUTTERS, SOFFITS, FASCIA AND SHUTTERS. CRAIG, THE OWNER, TOOK OVER THE COMPANY THAT HIS LATE FATHER FOUNDED. HE IS VERY PASSIONATE ABOUT ALSIDE PRODUCTS. HE RETURNED PHONE CALLS PROMPTLY AND VISITED THE SITE DAILY. YOU GET PLENTY OF PERSONAL ATTENTION FROM CRAIG. THE CREW WAS HARD WORKING AND POLITE. WE ARE EXTREMELY PLEASED WITH THE END RESULT, AND HIGHLY RECOMMEND CHI.

Thank you so much the house looks great

MARILYNN

five stars *****

Creative Horizons International, Inc.
Post Office Box 95233
Palatine, IL 60095-0233

I want to thank you one more time for the miracle you and Creative Horizons International,
Inc. performed on my windows. They are magnificent.

I admit., I was very nervous about replacing my home’s windows, but you assured me it
would be fine. It was finer than fine! The whole process painless! Your constant attention to
the project was very reassuring. My home wasn’t just another job. Any concerns I had you
gave me answers and examples without hesitation. This made my worries disappear.

It was so nice to talk with someone that actually liked, believed, and knew every thing
about his product. This told me I was working with a “first dass” operation. I knew I had
chosen the right contractor. It is so refreshing to find someone that explains the entire
process, answers your questions, and goes above and beyond to do an impeccable job.

Your crew was outstanding. They were very friendly, pleasant professional, and
accommodating.. even to my dog!

If ever someone wants to know the quality of work Creative Horizons, International Inc.
does, have them call me. I can honestly say I wouldn’t have anyone else touch my home.

Craig, it was a pleasure to meet and work with you.

Sincerely,

Louise S
PS

I’ll let you know when I’m ready to do the soffit and fascia!

five stars *****

Creative Horizons International, Inc.
P.0. Box 95233
Palatine, IL. 60095-0233

1 just wanted to write to you and once again thank you for all that you have done for me. As you
know, 1 recently purchased a home that unfortunately had many undisclosed problems. One of those
undisclosed, problems was a water leakage problem that was occurring directly in line with four of my
townhouse windows. After weeks of aggravations, it was determined that my window seals were
the reason for my water problems and I needed new windows. This set forth a process of getting
window estimates. This is where Creative Horizons International came into the picture. After
meeting with you and seeing your product, I would have bought your windows on that alone.
However. your windows were not only the best quality windows that I had the opportunity to examine
but also your prices were extremely fair, falling right into the middle of the various estimates I had
received; a bargain considering the difference in quality and workmanship. You also went that extra
mile to thoroughly examine my existing windows and water problem, something no one else made an
effort to do.

I know for a fact had I chosen another manufacturer, I would not have received your
incredible service, quality of installation, and product value. You went above and beyond to make
sure that my water problems would be resolved. That included being at my residence during
installation and also adding extra precautions such additional caulking, at no extra charge. I can
already see and feel the difference my new windows have made in my home. We arc having an
unusually cold spring and what was once a draft in my downstairs is completely gone! And of
course, my water problems are no more!

I want you. to know how grateful I am for you and Creative Horizons International. If you ever need a
referral, please do not hesitate to give my name and number out!

Thank you again for everything, Craig You are truly wonderful!

Sincerely yours.

Jennifer

five stars *****

President
Creative Horizons Home Improvements
P.O. Box 95233
Palatine, IL 60095-0233

Your crew did an outstanding job installing the vinyl siding on our home. Weve
already received many compliments from our neighbors. In fact my next door
neighbor is an engineer and he remarked about the workmanship, especially
around the windows.

In retrospect, the performance of your crew reflects the standards set by you, the
owner. Out of all the companies that provided bids, you thoroughly reviewed
your bid with us, answering all our questions to our satisfaction. You even took
things a step further. You took the time to educate us about the product and
about the details of the installation. None of the other companies did this. They
seemed to be more concerned about the sale, rather than our comfort level with
this major purchase.

You stated that our satisfaction was your number one concern. That goal was
more than met. It is refreshing to deal with someone who places a high price on
integrity. We wouldn’t hesitate to recommend your services to anyone and would
enthusiastically do so (as we already have to our neighbors).

Thanks again for a job well done. Please let your crew know how happy we are
with the results of their work.

Have a great Thanksgivingl

Sincerely,
Michael & Kim

Creative Horizons Home Improvements

My husband and I wanted to take the time to let you know how much we love our new windows and siding. We have now gone through one winter with the new windows and must say that we didn’t feel a draft the entire time. We have also gone through one spring and I actually enjoyed washing my new windows.

We also wanted to say thank you for your superior customer service. You knew that I had a real concern with my house getting dirty while the renovation was occurring. I don’t think that I’ll ever forget the moment I walked into the house and saw you, the president of the company, vacuuming my carpets. I can’t think of better customer service than that and I have been in customer service for 15 years myself.

We have received many compliments on our house and have been asked several times for your card. We are pleased to say that we can give it to whomever asks without hesitation knowing that you will provide them with the same level of service and high quality workmanship.

You and your team are wonderful to work with and we wish you continued success!

Yours truly,

JCF